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Since 2006 — Rated 4.9/5 on Trustpilot.
Turn freeform feedback into clear, actionable insights — without surveys, spreadsheets, or manual tagging.
Backsy.ai is your AI assistant for turning messy, open-ended customer feedback into structured insights, quantified sentiment, and actionable themes — no spreadsheet wrangling required.Backsy.ai Key Features
🗣️ Freeform Input
Users speak or type thoughts — no scales, no sliders
📊 Attribute Scoring
Backsy rates feedback against custom attributes
💡 Theme Discovery
AI detects and suggests new recurring topics
🧹 Noise Filtering
Paid plans remove junk, spam, and irrelevant replies
📈 Live Trends
Track how customer sentiment changes over time
📂 Shareable Scorecards
Keep teams aligned with real-time insights
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- 🔔 Did Backsy.ai have any discounts during Black Friday/Cyber Monday?
- There were no extra discounts for Backsy.ai during Black Friday/Cyber Monday 2024.
🕵️♀️ ColorMango regularly monitors Backsy.ai deals during Black Friday/Cyber Monday and updates the latest discounts as soon as they are available.
- 🔔 How does the refund process work for Backsy.ai?
- Subscription products typically do not support refunds — only cancellation of the current subscription is allowed.
We recommend starting with a monthly subscription to confirm satisfaction before upgrading to an annual plan.
If you encounter any issues, contact ColorMango Support for assistance.
