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- 12% Off
- Standard Annual
- $22.00
$25 - $3.00
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- $44.00
$50 - $6.00
- Pro Annual
- $65
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- 🎓 Help Scout 10% discount to non-profit organizations and educational institutions
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Since 2006 — Rated 4.9/5 on Trustpilot.
Help Scout offers customer support software designed to help businesses provide excellent service across various channels like email, live chat, and social media. It features shared inboxes, automated workflows, a knowledge base (Docs), in-app messaging, and over 100 integrations. They also offer AI tools like AI drafts and AI assist to enhance support efficiency.
The platform scales to meet the needs of different teams, from small startups to large enterprises, with advanced features such as team permissions, advanced tracking, and custom reports. Their pricing tiers include Standard, Plus, and Pro, which offer varying levels of service based on company size and support requirements.
Additionally, Help Scout focuses on self-service support, allowing customers to find answers on their own with features like the Beacon help widget and Docs knowledge base. Their customer satisfaction stats boast a 56% increase in response rates and a 30% reduction in email volume.
The platform scales to meet the needs of different teams, from small startups to large enterprises, with advanced features such as team permissions, advanced tracking, and custom reports. Their pricing tiers include Standard, Plus, and Pro, which offer varying levels of service based on company size and support requirements.
Additionally, Help Scout focuses on self-service support, allowing customers to find answers on their own with features like the Beacon help widget and Docs knowledge base. Their customer satisfaction stats boast a 56% increase in response rates and a 30% reduction in email volume.
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