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OpenPhone offers a modern business phone system designed for startups, small businesses, and growing teams.
OpenPhone aims to simplify business communications by providing an easy-to-use, scalable, and flexible phone solution that integrates smoothly with existing workflows and tools. Their platform is particularly beneficial for remote and distributed teams seeking efficient and organized communication channels.
Key Features:
*Dedicated Business Phone Numbers: Obtain local or toll-free numbers that can be used separately from personal phone numbers, helping to maintain professionalism and privacy.
*Call and Text Messaging: Make and receive calls, send SMS and MMS messages through desktop and mobile applications, enabling seamless communication from any device.
*Team Collaboration: Share phone numbers among team members, assign calls and messages, leave internal comments, and collaborate on communication threads to ensure consistent customer interactions.
*Integrations: Connect OpenPhone with popular business tools like Slack, HubSpot, Zapier, and Salesforce to streamline workflows and keep all communication and customer data in sync.
*Voicemail and Call Recording: Customize voicemail greetings, record calls for quality assurance or reference, and easily access voicemail transcriptions.
*Business Hours and Availability: Set specific business hours to control when calls and messages are received, and set up automated responses when unavailable.
*International Calling: Make affordable international calls, expanding the ability to communicate with clients and partners globally.
*Analytics and Reporting: Access call logs and analytics to monitor communication performance and gain insights into customer interactions.
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