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AI customer service chatbot solution
Watermelon AI Key Features:
GPT-4o Chatbot Builder: An intuitive interface for building chatbots without coding knowledge, allowing users to train the AI on their specific data and use cases.
Chat Widget Customization: Users can customize the appearance of the chat widget to match their brand identity.
Seamless Inbox Collaboration: Watermelon's inbox allows for smooth transitions between chatbot and human agents when more complex issues arise.
Integrations: They offer integrations with popular tools like WordPress, Zapier, and custom APIs to connect with existing workflows and data sources.
Advanced Analytics: The platform tracks metrics like chat volume, response times, customer satisfaction, and chatbot effectiveness, providing insights for optimization.
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